Legal
Privacy Policy
Last updated: May 12, 2026
Saker Towing Inc. ("Saker Towing," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you use our website (sakertowing.com) or call us for towing and roadside assistance in Hampton Roads, Virginia, how we use that information, and the choices you have.
Information We Collect
- Contact details you provide when you call, text, or submit a form — name, phone number, vehicle information, and pickup/drop-off location.
- Service details needed to dispatch a truck — vehicle make/model, condition, and any notes you share about the situation.
- Payment information processed by our payment provider. We do not store full card numbers on our servers.
- Automatically-collected data when you visit the site — IP address, browser type, pages viewed, and approximate location, used for analytics and security.
How We Use Information
- Dispatch and complete the service you requested.
- Communicate with you about your tow or roadside call.
- Process payment and provide receipts.
- Improve our website, response times, and coverage.
- Comply with legal, insurance, and law-enforcement requests.
Sharing of Information
We do not sell your personal information. We share it only with:
- Drivers and dispatch staff who need it to complete the job.
- Your insurance carrier, motor club, or fleet provider when they are paying for the service on your behalf.
- Service providers (payment processing, hosting, analytics) under confidentiality obligations.
- Law enforcement or courts when required by law.
Cookies & Analytics
We use a small number of cookies and privacy-respecting analytics to understand which pages help drivers reach us. You can disable cookies in your browser settings — the site will still work for calling and reading information.
Reviews
Customer reviews shown on this site come from real customers (Google, Yelp, Facebook, or direct feedback). We do not publish reviews you did not consent to share publicly.
Data Retention
We retain dispatch and billing records for as long as required by Virginia state law and our insurance carriers, and then delete or anonymize them.
Your Choices
- Request a copy of the personal information we hold about you.
- Ask us to correct or delete your information.
- Opt out of non-essential communications at any time.
To exercise these rights, call 757-296-7374 or email us via the contact page.
Children
Our services are intended for adults. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.
Contact Us
Saker Towing Inc.
2108 Sanctuary Ct, Virginia Beach, VA 23454
Phone: 757-296-7374